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FUTURES-DIAGNOSIS LTD

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#463 China Works

28 Black Prince Road

London SE1 7SJ

UNITED KINGDOM

Call: +44 (0) 7970 176462

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Turning uncertainty into opportunity

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At Futures-Diagnosis, we provide the insights necessary for transforming uncertainty into comprehensible trends that can be analysed and assimilated by decision makers.
Senior Citizen

Population ageing is widely viewed as a profound headwind to economic growth. 

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AGEING POPULATION
Futuristic globe

The metrics of globalisation have changed. Trade and capital flows are not as buoyant as earlier in the century.

GLOBALISATION AND RISK
Female Doctor

The increasingly automated business means human knowledge-based cognitive skills will become critical to future success.

EMPLOYEE LOYALTY
robot child

The risks and value of pursuing higher levels of performance and productivity  through automation and AI.

ROBOTS vs HUMANS
Marketing team meeting

Business transformation by elevating customer experiences, fueling innovation and discovering new collaboration paths.

INNOVATION NETWORKS
Shanghai

Since the Global Financial Crisis China is seeking to translate its economic power into political influence.

CHINA'S FUTURE

Read our latest report

Customercentricity 2019
 

The ongoing work of Futures-Diagnosis into the changing contours of competition culminated in our most recent report 'Giving content and meaning to customer centricity'.

 

The report, based on work commissioned by one of our clients, includes insights into the formidable obstacles to the internalisation of the ethos and practice of customer centricity as well as guidance for the successful implementation of a customer-centric orientation.

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