Turning uncertainty into opportunity
At Futures-Diagnosis, we provide the insights necessary for transforming uncertainty into comprehensible trends that can be analysed and assimilated by decision makers.
AGEING POPULATION
Population ageing is widely viewed as a profound headwind to economic growth.
GLOBALISATION AND RISK
The metrics of globalisation have changed. Trade and capital flows are not as buoyant as earlier in the century.
EMPLOYEE LOYALTY
The increasingly automated business means human knowledge-based cognitive skills will become critical to future success.
ROBOTS vs HUMANS
The risks and value of pursuing higher levels of performance and productivity through automation and AI.
INNOVATION NETWORKS
Business transformation by elevating customer experiences, fueling innovation and discovering new collaboration paths.
CHINA'S FUTURE
Since the Global Financial Crisis China is seeking to translate its economic power into political influence.
Read our latest report
Customercentricity 2019
The ongoing work of Futures-Diagnosis into the changing contours of competition culminated in our most recent report 'Giving content and meaning to customer centricity'.
The report, based on work commissioned by one of our clients, includes insights into the formidable obstacles to the internalisation of the ethos and practice of customer centricity as well as guidance for the successful implementation of a customer-centric orientation.